FAQ

FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery takes 5–12 business days in the U.S. and 7–20 business days internationally.

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Will I get tracking information?

Yes. Once your order ships, you will receive a tracking number via email.

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Where do you ship from?

We work with fulfillment partners to ship products directly to customers from the nearest available warehouse.

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Can I change or cancel my order?

If your order has not been processed yet, we may be able to help with changes or cancellations. Contact us as soon as possible.

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What is your return policy?

We offer returns on eligible items. Please review our Refund Policy for full details.

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What if my package is delayed?

Shipping delays can occasionally occur due to carriers or customs. If your order is significantly delayed, contact us for assistance.